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Position filled by Technical Prospects
CLOSED, Knaresborough
Posted 3 years ago
Technical Prospects are recruiting an experienced Senior Recruitment Consultant Offering £24,000 - £30,000 Basic Salary plus Excellent OTE & Great Benefits! As an established Recruitment Consultancy based in Knaresborough, North Yorkshire specialising within the Technical & Commercial sector across the permanent market. As a consistent, progressive & ambitious consultancy we’re now on the hunt for an experienced 360 Senior Recruitment Consultant to join the team and be part of its success, with all the benefits that come along with that! Why us? • We genuinely value an employee, building on their strengths and celebrating each & every success as if it were our own. If team collaboration & a genuinely happy, positive and thriving work environment is what you are looking for, look no further than Technical Prospects. • With excellent candidate resources available, as well as cutting edge video technology at your fingertips, Technical Prospects will always be providing our team with the best & most suitable tools for them to succeed! • Being recognised & rewarded for your individual contributions & being rewarded for them, in addition knowing the worth you bring to the team & it’s culture, are some of the many benefits of joining Technical Prospects! • Work in an environment where your knowledge, experience and ideas are valued and encouraged. Experienced Senior Recruitment Consultant - Position • Proactively contacting new and lapsed clients, build strong client relationships by developing a good understanding of client company, their industry, what they do, their work culture and environment. • Specialising in permanent recruitment solutions to a variety of industries, providing a quality focused approach to both clients and candidates. • This is a fully autonomous role that would suit an experienced Senior Recruitment Consultant who has a proven track record of delivering 360 degree recruitment solutions, to prospective & valued clients. Senior Recruitment Consultant - Skills & Experience • Proven track record of supplying permanent recruitment solutions with an understanding of what it takes to run a profitable perm desk. • Have strong sales, influencing & negotiation skills. • Possess excellent communication and interpersonal skills. • Able to generate, build and develop strong client and candidate relationships. • Be assertive, self motivated, showing drive and determination to succeed. • Approachable, friendly and supportive team player with the confidence to work on their own initiative. As a 360 Senior Recruitment Consultant with Technical Prospects, the successful candidate will be offered a Basic salary of £24,000 - £32,000 per annum plus Excellent OTE and great benefits including 23 days annual leave plus bank holidays and an additional annual leave incentive – half day’s leave can be accrued for every month that targets are hit! This position is based from our office at Conyngham Hall, Knaresborough with free parking. So, what are you waiting for?

Job Features

Job CategoryRecruitment Consultancy

Technical Prospects are recruiting an experienced Senior Recruitment Consultant Offering £24,000 – £30,000 Basic Salary plus Excellent OTE & Great Benefits! As an established Recruitment C...

Position filled by Technical Prospects
CLOSED, Harrogate, Hybrid
Posted 3 years ago
Client Services Coordinator Offer £23,000 - £30,000 Basic Salary plus Benefits (Hybrid) Our client is an established software company, offering bespoke software solutions to blue-chip clients. Due to continued growth, they are currently recruiting a Client Services Coordinator to join their Client Services team supporting external customers. This position requires strong customer focus, account management, project coordination and analytical skills. The successful candidate will be the key point of contact for customers. Investigating all issues and coordinating resource to ensure potential development fixes are completed within agreed SLAs. Resolving complex technical issues, seeing them through to resolution. Client Services Coordinator – Key Responsibilities • The Client Services Coordinator will be required to apply diagnostic techniques, completing problem-solving processes, managing customer accounts, and forwarding customer suggestions to appropriate teams. You will need to have a high level of professionalism, timeliness, and accuracy. • Respond to customer enquiries. Assess problems and issues and support the resolution process, assessing the issue with a professional, personal account perspective. To do so you must use your technical abilities to dig deep into the detail, investigating what the cause of the issue may be. • Receive, log and manage customer queries via telephone, email and the self-service portal ensuring that service levels are met and maintained. • Maintain a high degree of customer service for all incidents and adhere to the Client Services processes and principles. You need to see each incident with a ‘mini-project’ approach. • Provide effective, professional communication with customers during the life cycle of the request/incident. Your communications skills are key, internally and externally. • Record technical issues and requests. Diagnose and resolve problems. Escalate and liaise with the relevant people across the business to manage the incident – owning the incident throughout. Monitor calls in line with Service Level Agreements; assessing common trends on a client by client basis. • Integrate with project teams to provide a fully serviced hand over from go-live to support, liaising with other members of the company. Take ownership of the handover when it comes to your team. • Identify where improvements can be made both to processes and the software and take responsibility for implementing these. • Work effectively and communicate clearly in a dynamic team environment. Liaise with developers, operational staff, project managers and other technical staff. Client Services Coordinator – Skills & Qualities • An effective communicator, experienced communicating via telephone and email, dealing with complex queries from inception to resolution. • Strong customer service experience with strong coordination and organisation skills. • IT or software knowledge, qualifications or experience beneficial, not essential. • Knowledge of service levels and incident management would be an advantage. • Demonstrable problem-solving skills. Client Services Coordinator position is offering £23,000 - £30,000 Basic Salary plus Benefits for the successful candidate. This is a hybrid position, work 1-2 days each week from our client’s office based in the Harrogate area.

Job Features

Job CategorySoftware & Technology

Client Services Coordinator Offer £23,000 – £30,000 Basic Salary plus Benefits (Hybrid) Our client is an established software company, offering bespoke software solutions to blue-chip clients....

Position filled by Technical Prospects
CLOSED, Rotherham
Posted 3 years ago
Sales Executive £25,000 Basic Salary plus Commission (realistic £31,000 OTE uncapped) Our client is a growing customer centric business, specialising in the purchase of used vehicles, offering customers a quick and hassle-free way to sell their car from the comfort of their own home. Due to continued growth, our client is currently recruiting a customer focused Sales Executive to join their friendly sales team in Rotherham. Warm leads will be given of customers who have registered their interest in selling their used vehicle, for the Sales Executive to contact via telephone, to better understand the customer’s vehicle. They will be responsible for gathering further information and picture evidence from the customer, for the internal valuations team to evaluate and provide a guaranteed purchasing price to the customer. A key element of the position will be to build rapport with customers and guide them through the journey of selling their car. Sales Executive – Key Responsibilities • Proactively contact warm leads generated through our client’s website and social media activity • Manage sales process from initial conversation with customer, through to confirmation of purchase and booking of collection • Build rapport with customers who are already considering selling their used vehicle to gain a detailed understanding of their vehicle through effective questioning techniques • Work with the valuations department to provide an accurate and competitive purchase price for a customer wishing to sell their vehicle • Update CRM system and liaise with department to ensure a quick, efficient and customer centric approach • Work and contribute towards a happy, busy, buzzing, target focused team environment Sales Executive – Skills & Experience • Proven sales experience (automotive understanding desirable, not essential) • Have strong communication skills with the confidence to make outbound calls • Be self motivated and comfortable working in a target focused environment • Be a good conversationalist, able to build rapport with customer, understand their situation and answer/ask questions • Be a team player with the confidence to work on your own initiative • Be customer focused, taking pride in providing exceptional customer service The Sales Executive position is offering £25,000 basic salary with a realistic OTE of £31,000 uncapped plus benefits, including 31 days holiday incl. bank holidays per annum for the successful candidate. This is a full-time, permanent position, working Monday to Friday based at our client’s office in Rotherham.

Job Features

Job CategorySales

Sales Executive £25,000 Basic Salary plus Commission (realistic £31,000 OTE uncapped) Our client is a growing customer centric business, specialising in the purchase of used vehicles, offering custo...

Position filled by Technical Prospects
CLOSED, Harrogate
Posted 3 years ago
Technical Buyer Offering £30,000 - £35,000 Basic Salary plus Great Benefits   Our client is an established manufacturing facility based in Harrogate. Due to continued growth, they are now recruiting a Technical Buyer to join their business. The successful candidate will be responsible for managing suppliers, ensuring best quality, services and commercial terms are achieved whilst working within the team to ensure an efficient, friendly and professional procurement service.   Technical Buyer – Key Responsibilities • Purchase products and services to meet the company’s needs. • Collaborate with department managers to ensure continuity of supply of all necessary raw materials and consumables in line with the broader sales and production forecasts. • Tender generation and evaluation through to contract, ensuring best practices are adhered to and best possible commercial terms achieved. • Maintain supplier on-boarding and performance assessment procedures and ISO 9001 standards ensuring continuous improvements to service levels and commercial terms for the business. • Ensure systems are maintained to reflect agreements. • Collaborate with internal departments to support with departmental needs; including product sourcing, pricing, technical data, bid support and new product development. • Produce and analyse reports and forecasts as required. • Solve problems with orders or invoices in an efficient and timely manner. • Support all team members with shared learning to promote continuous improvement within the team.   Technical Buyer – Additional Duties • Provide outstanding products and an effortless customer experience. • Deliver tasks with a focus on quality and quantity. • Manage, organise and update relevant data/records as required. • Identify opportunities for improvement and makes constructive suggestions for change or development. • Working with customers/colleagues to identify problems and advise on the solution whilst managing expectations of stakeholders. • Undertake any other duty which may be reasonably required to meet the needs of the business. • Support our commitment to being an inclusive employer and place to work. The Technical Buyer position is offering £30,000 - £35,000 basic salary plus great benefits for the successful candidate! This is a full-time, permanent, site based position in Harrogate. All successful candidates will be contacted within 5 days of application. Due to the volume of recent applications, if you do not receive a response within this time frame please assume your application has been unsuccessful for the position of Technical Buyer. This vacancy is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.

Job Features

Job CategoryManufacturing, Purchasing

Technical Buyer Offering £30,000 – £35,000 Basic Salary plus Great Benefits   Our client is an established manufacturing facility based in Harrogate. Due to continued growth, they are now...

Position filled by Technical Prospects
CLOSED, Harrogate
Posted 4 years ago
Health & Safety Advisor Offering £28,000 - £35,000 Basic Salary plus Great Benefits Our client is an established manufacturing facility based in the Harrogate area. Due to continued growth, they are now recruiting a Health & Safety Advisor to join their business. The successful Health & Safety Advisor will be responsible for monitoring Health & Safety standards, processes, communication, training and systems to ensure all responsibilities associated with Health & Safety, Welfare and Environmental aspects are adhered to. Health & Safety Advisor – Key Responsibilities • To ensure that all Health & Safety and Environmental policies, procedures, rules and regulations are followed and are regularly reviewed, updated and communicated. • Assisting with maintaining ISO14001and ISO9001 accreditations. • Ensure the company meets its statutory obligations in all areas pertaining to health, safety and welfare and the environment at work, including statutory training and reporting. • Ensure the completion and regular review of risk assessments for all work equipment and operations. • Ensure all accidents are documented, investigated and recommended improvements implemented. • Ensure that safety inspections are carried out, fire alarm practices are correctly reported, safety inspections, risk assessments and lone working procedures are managed and employees are aware of their responsibilities. • Ensure full and accurate health and safety and environmental training records are maintained. • Oversee the premises check, including the management of Fire Wardens, First Aiders and Health & Safety Representatives. • Keep up to date with all aspects of relevant health, safety, welfare and environmental work legislations and communicate relevant changes to the business. • Assist with the review and update of health and safety policies. • Coordinating the completion of client health and safety PQQ requests. Health & Safety Advisor – Skills & Experience • A good understanding of health and safety behaviour and guidance at work. • IOSH Managing Safety certification or equivalent. • Be an effective communicator with excellent people skills. • A team player who can work well on their own initiative and effectively manage their workload. • Be proactive and eager to learn. The successful candidate will have the opportunity to undertake additional training and qualifications. The Health & Safety Advisor position is offering £28,000 - £35,000 basic salary plus great benefits, including 25 days holiday plus statutory and fantastic personal development opportunities for the successful candidate! This is a full-time, permanent, site based position in Harrogate.

Job Features

Job CategoryHealth & Safety

Health & Safety Advisor Offering £28,000 – £35,000 Basic Salary plus Great Benefits Our client is an established manufacturing facility based in the Harrogate area. Due to continued growth...

Position filled by Technical Prospects
CLOSED, York
Posted 4 years ago
Welder Fabricator Offering £14.00 - £17.00 per hour (39 hour week contract) plus Overtime and Benefits. Our client is an established manufacturer of machinery and equipment, based near York. Due to continued growth, they are now recruiting a Welder Fabricator to join their busy workshop. This is a full-time, permanent position working Monday – Friday offering flexibility on start/finish times each day. The successful Welder Fabricator will receive support, guidance and on-the-job training Welder Fabricator Responsibilities: • Welding & Fabrication of steel to a high standard. • Working from detailed engineering drawings. • Checking quality of completed work is to a high standard. • Be able to solve problems and make decisions when needed. • Follow day to day production plans in order to meet deadlines. • Clearly communicate with fellow Welder Fabricators and management, all relevant information including job briefs, job progress etc. Welder Fabricator – Suitable Candidate: • Experienced Welder Fabricator, ideally experienced working with Steel. • Be a team player with the confidence to work independently. • Have excellent attention to detail. • Be able to work with no/minimum supervision when required, using own initiative. The Welder Fabricator position is offering £14.00 - £17.00 per hour (39 hour week contract) plus Overtime and Benefits. Based at their site near York, this is a full-time, permanent position working Monday to Friday between 7.30am – 5pm.

Job Features

Job CategoryEngineering

Welder Fabricator Offering £14.00 – £17.00 per hour (39 hour week contract) plus Overtime and Benefits. Our client is an established manufacturer of machinery and equipment, based near York. D...

Position filled by Technical Prospects
CLOSED, Harrogate
Posted 4 years ago
Maintenance Assistant / DIY Circa £23,000 - £26,000 plus benefits Our client is an exquisite hotel in the Harrogate area. They are currently recruiting for a Maintenance Assistant/DIY expert. The successful candidate will be required to complete the daily maintenance and preventative schedules with an eye for detail and a passion for fixing things! The Maintenance Assistant/DIY position would suit someone who has experience gained within a similar maintenance position, be organised, hands-on, who can manage their own time, prioritise their workload and stay calm under pressure. An effective trouble-shooter who can deal with problems as they arise and ensure standards are always maintained. You will need excellent communication skills, be customer focussed and a confident decision maker. The successful candidate must have experience of working in maintenance/DIY and knowledge of electrics and health and safety is beneficial. The Maintenance Assistant/DIY position is offering circa £23,000 - £26,000 basic salary plus benefits including quarterly tip share, company pension scheme, company discounts and onsite parking. The successful candidate will be required to work 1 or 2 weekends a month, 40 hours a week. Full UK driving license required. All successful candidates will be contacted within 5 days of application. Due to the volume of recent applications, if you do not receive a response within this timeframe, please assume your application has been unsuccessful for the position of Maintenance Assistant/DIY.

Job Features

Job CategoryHospitality

Maintenance Assistant / DIY Circa £23,000 – £26,000 plus benefits Our client is an exquisite hotel in the Harrogate area. They are currently recruiting for a Maintenance Assistant/DIY expert. ...

Position filled by Technical Prospects
CLOSED, Harrogate, Hybrid
Posted 4 years ago
Client Services Coordinator Offer £23,000 - £30,000 Basic Salary plus Benefits (Hybrid) Our client is an established software company, offering bespoke software solutions to blue-chip clients. Due to continued growth, they are currently recruiting a Client Services Coordinator to join their Client Services team supporting external customers. This position requires strong customer focus, account management, project coordination and analytical skills. The successful candidate will be the key point of contact for customers. Investigating all issues and coordinating resource to ensure potential development fixes are completed within agreed SLAs. Resolving complex technical issues, seeing them through to resolution. Client Services Coordinator – Key Responsibilities • The Client Services Coordinator will be required to apply diagnostic techniques, completing problem-solving processes, managing customer accounts, and forwarding customer suggestions to appropriate teams. You will need to have a high level of professionalism, timeliness, and accuracy. • Respond to customer enquiries. Assess problems and issues and support the resolution process, assessing the issue with a professional, personal account perspective. To do so you must use your technical abilities to dig deep into the detail, investigating what the cause of the issue may be. • Receive, log and manage customer queries via telephone, email and the self-service portal ensuring that service levels are met and maintained. • Maintain a high degree of customer service for all incidents and adhere to the Client Services processes and principles. You need to see each incident with a ‘mini-project’ approach. • Provide effective, professional communication with customers during the life cycle of the request/incident. Your communications skills are key, internally and externally. • Record technical issues and requests. Diagnose and resolve problems. Escalate and liaise with the relevant people across the business to manage the incident – owning the incident throughout. Monitor calls in line with Service Level Agreements; assessing common trends on a client by client basis. • Integrate with project teams to provide a fully serviced hand over from go-live to support, liaising with other members of the company. Take ownership of the handover when it comes to your team. • Identify where improvements can be made both to processes and the software and take responsibility for implementing these. • Work effectively and communicate clearly in a dynamic team environment. Liaise with developers, operational staff, project managers and other technical staff. Client Services Coordinator – Skills & Qualities • An effective communicator, experienced communicating via telephone and email, dealing with complex queries from inception to resolution. • Strong customer service experience with strong coordination and organisation skills. • IT or software knowledge, qualifications or experience beneficial, not essential. • Knowledge of service levels and incident management would be an advantage. • Demonstrable problem-solving skills. Client Services Coordinator position is offering £23,000 - £30,000 Basic Salary plus Benefits for the successful candidate. This is a hybrid position, work 1-2 days each week from our client’s office based in the Harrogate area.

Job Features

Job CategoryCustomer Service

Client Services Coordinator Offer £23,000 – £30,000 Basic Salary plus Benefits (Hybrid) Our client is an established software company, offering bespoke software solutions to blue-chip clients....

Position filled by Technical Prospects
CLOSED, Hybrid / Remote
Posted 4 years ago
Sales Specialist – Hybrid / Remote Offering £25,000 - £32,000 basic salary plus commission (OTE £48,000 uncapped) Our client is an established and growing UK market intelligence business. They are currently recruiting a Sales Specialist to join their Commercial team. This is a full-time, permanent position with the flexibility to work hybrid or remotely. Well respected in their industry, our client provides an intelligence subscription model to their clients, retaining an impressive 95% of their clients year-on-year supporting global market leaders and blue chip businesses. Sales Specialist - Position • Manage existing customers, be responsible for maximising sales opportunities across all our client’s products within their intelligence platform via annual subscription. • Collaborate with the Head of Sales, Media and Marketing teams. • The successful candidate will be responsible for the full sale cycle from initially identifying new opportunities through warm leads provided, to developing relationships, presenting the benefits of platform, upselling and cross selling, through to closing sale and signing of contract. Sales Specialist – Ideal Candidate • A consultative sales approach with the ability to communicate and present at all levels – including C level. • Due to the sales complexity, candidates who have a proven track record of selling software/solutions/services would be highly desirable. • Strong influencing skills with the confidence to negotiate complex deals. • Able to build long standing relationships and develop strategic partnerships. • Be commercially aware with the ability to spot business opportunities. The Sales Specialist is offering £25,000 - £32,000 basic salary plus commission (OTE £48,000 uncapped), 25 days holiday plus 8 statutory, pension and healthcare scheme optional. All successful candidates will be contacted within 5 days of application. Due to the volume of recent applications, if you do not receive a response within this timeframe please assume your application has been unsuccessful for the position of Sales Specialist. This vacancy is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.

Job Features

Job CategorySales

Sales Specialist – Hybrid / Remote Offering £25,000 – £32,000 basic salary plus commission (OTE £48,000 uncapped) Our client is an established and growing UK market intelligence business. T...

Position filled by Technical Prospects
CLOSED, Harrogate
Posted 4 years ago
IT Manager Offering £40,000 - £50,000 Basic Salary plus Great Benefits   Our client is an established manufacturing facility based in Harrogate. Due to continued growth, they are now recruiting an IT Manager to join their business. The successful IT Manager will be responsible for ensuring the correct operation of the information systems and infrastructure that supports the business, as well as the implementation and deployment of new services.   IT Manager - Key Responsibilities
  • Lead the IT function, providing strategic vision and proactively making improvements and updates to operating procedures and policies.
  • Collaborate, together with stakeholders and the technology team in the maintenance, improvement and optimisation of the organisation’s IT infrastructure.
  • Be hands-on, a technical expert, providing 2nd and 3rd line technical support to the Service Desk as and when required.
  • Coordinate updates, deployments and new IT projects.
  • Supervision of the infrastructure: detection of needs/weaknesses.
  • Support, coach and lead a small growing team.
  • Licensing management and user management (Active Directory).
  • Monitor the proper functioning and use of the network (allocation of IP, connections, etc).
  • Supervision of basic security services and corporate applications.
  • Early detection of configuration/conflict risks with general rules.
  • Management of support contracts, budgets and negotiations with suppliers.
  • Work closely with 3rd party suppliers to ensure relationships remain strong and the needs of the business are being met.
  IT Manager - Essentials
  • Hands-on technical skills with solid 2nd and 3rd line exposure (Microsoft applications and operating systems, Virtualisation, Storage, Networks and Remote Desktops).
  • Strong management and leadership skills, experienced in leading, supporting and coaching an IT team.
  • IT/Technical degree or qualifications (ITIL/Cyber Essentials or equivalent) desirable.
  • Have strong communication and interpersonal skills.
  • Able to prioritise and execute tasks in a collaborative environment.
  • Strong attention to detail and time management skills.
  The IT Manager position is offering £40,000 - £50,000 basic salary plus great benefits for the successful candidate! This is a full-time, permanent, site based position in Harrogate.   All successful candidates will be contacted within 5 days of application. Due to the volume of recent applications, if you do not receive a response within this timeframe please assume your application has been unsuccessful for the position of IT Manager.

Job Features

Job CategoryInfrastructure

IT Manager Offering £40,000 – £50,000 Basic Salary plus Great Benefits   Our client is an established manufacturing facility based in Harrogate. Due to continued growth, they are now recr...

Position filled by Technical Prospects
CLOSED, Remote
Posted 4 years ago
Senior Software Integration Developer – Remote Offering £50,000 - £70,000 Basic Salary plus Benefits Our client is an experienced software company specialising in digital engagement solutions to the retail sector. Currently recruiting a Senior Software Integration Developer to join their small innovative software team. Their core product is an award-winning cloud-based system that allows customers to interact with their audiences via digital screens and connected technology. Our client has the ability to undertake bespoke client projects, integrating their product into a client’s domain. Now recruiting a Senior Software Integration Developer to join our client’s friendly team. This is a full-time, permanent, remote position with the flexibility to attend client meetings in Birmingham on occasion. The successful candidate will have good communication skills and enjoy interacting with partners/customers as their primary role will be to integrate our client’s services with 3rd party systems. Senior Software Integration Developer – Skills & Experience • Strong NodeJS backend development skills (essential) • React / Angular Frontend skills (or similar) • AWS or Azure exposure Senior Software Integration Developer is offering £50,000 - £70,000 basic salary plus benefits for the successful candidate. This is a full-time, permanent, remote position. All successful candidates will be contacted within 5 days of application. Due to the volume of recent applications, if you do not receive a response within this timeframe, please assume your application has been unsuccessful for the position of Senior Software Integration Developer. This vacancy is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.

Job Features

Job CategorySoftware & Technology

Senior Software Integration Developer – Remote Offering £50,000 – £70,000 Basic Salary plus Benefits Our client is an experienced software company specialising in digital engagement solution...

Position filled by Technical Prospects
CLOSED, Harrogate
Posted 4 years ago
2nd Line Helpdesk Support Analyst Offering £26,000 - £30,000 Basic Salary plus Benefits for the successful candidate. Harrogate – Office Based Our client is a well-established and highly successful business operating and supporting multiple UK locations, with their Head Office based in Harrogate, North Yorkshire. They are currently recruiting for a 2nd Line Helpdesk Support Analyst to join their technical support team in a fast paced and proactive environment. 2nd Line Helpdesk Support Analyst – Key Responsibilities • Provide 2nd line IT helpdesk support to internal users. • Fault finding technical issues through to resolution. Escalating to 3rd line if needed. • Conduct in-depth support calls escalated from the 1st line helpdesk team post initial investigations. • Responsible for enforcing company IT rules and procedures. • Carry out both proactive and reactive, local and remote site visits to install hardware, software, network kit, etc. assisting IT Helpdesk Projects Team Leader and/or IT Helpdesk Project Co-ordinator. • Build and configure new & redeployed laptop, desktop PCs & VDI terminals. • Carry out repairs to any peripherals: laptops, desktop PCs etc. • Configure and/or redeploy mobile devices such as Android or iOS phones or tablets onto our MDM platform. • Identify areas of concern with relation to ‘known fault trends’ or operational processes improvement. • Undertake audits on systems where required. • Ensure all necessary administration tasks are accurate and kept up-to-date. 2nd Line Helpdesk Support Analyst – Skills & Experience • Previous 1st/2nd line IT helpdesk support experience. • Excellent written and verbal communication skills. • Full UK driving licence. • Team player with good communication skills and a commitment to success. • Able to multi task, driven and self-motivated. • Experienced providing Microsoft Active Directory support (users, printers, files, administration). • Helpdesk support experience of MS Office Packages from 2013 through to 2019 (Excel, Word, PowerPoint, Visio, Project etc.). • Experience supporting network printers and building PCs (imaging and configuration). • Previous support experience of LAN/WAN technologies. The role of 2nd Line Helpdesk Support Analyst is offering £26,000 - £30,000 Basic Salary plus Benefits for the successful candidate. This is a full-time, permanent position based onsite at our client’s Head Office in Harrogate.

Job Features

Job CategoryIT Support

2nd Line Helpdesk Support Analyst Offering £26,000 – £30,000 Basic Salary plus Benefits for the successful candidate. Harrogate – Office Based Our client is a well-established and highly suc...

Position filled by Technical Prospects
CLOSED, Harrogate
Posted 4 years ago
IT Helpdesk Administrator Location: Harrogate Our client is a well-established, highly successful business operating across nine divisions with their Head Office based in North Yorkshire. They are currently recruiting for an IT Helpdesk Administrator to join their technical support team in a fast paced and proactive environment. IT Helpdesk Administrator - Key Accountabilities To provide support for all IT related admin ensuring that the asset management system is up to date for all hardware and software purchases. Assisting first line to triage incoming calls in a timely manner or escalating to the appropriate team for resolve. To provide support to the helpdesk with project builds in line with processes. To keep the asset management system up to date and accurate. Assist in the maintenance of the mobile phone estate Assist with the IT Digitalization project, contributing ideas and assisting implementation Assisting purchasing of new software To ensure that software has not been installed illegally onto the company network and end devices Reconciliation of installed number of licenses on the network against the number of licenses purchased To ensure that no rogue software or media has been installed onto the network eg. music downloads. IT Helpdesk Administrator - Skills and Experience Experienced using Microsoft Office packages Basic troubleshooting skills Have an interest in technology and desire to pursue a technical support career An excellent telephone manner with good communication skills The confidence to build relationships internally with various stakeholders within the group and externally with suppliers A willingness to learn Be highly organised and self-motivated Have the ability to work on own initiative but also as part of a team The role of IT Helpdesk Administrator is offering £19,000 - £23,000 Basic Salary plus Benefits for the successful candidate. This is a full-time, permanent position based onsite at our client’s head office in Harrogate. All successful candidates will be contacted within 5 days of application. Due to the volume of recent applications, if you do not receive a response within this timeframe, please assume your application has been unsuccessful for the position of IT Helpdesk Administrator.

Job Features

Job CategoryIT Support

IT Helpdesk Administrator Location: Harrogate Our client is a well-established, highly successful business operating across nine divisions with their Head Office based in North Yorkshire. They are cur...

Position filled by Technical Prospects
CLOSED, Harrogate
Posted 4 years ago
Software Project Manager – Bespoke Software Solutions Offer £55,000 - £65,000 plus Car Allowance & Benefits (Hybrid) Our client is an established financial software company, offering bespoke software solutions to blue-chip clients spanning all areas of the highly regulated financial services sector. Currently recruiting a Software Project Manager to lead bespoke software projects, managing everything from delivery to resource/budgets (from £80K to £2M) as well as the transition into service delivery. As a Software Project Manager, you will matrix manage a team of product consultants, business analysts, developers and test analysts and manage the full project lifecycle, actively participating and influencing the scope, definition and design throughout the product journey. Software Project Manager – Key Responsibilities •Ensuring effective management and delivery of multiple projects to meet time, cost and quality •Build and maintain effective stakeholder relationships across all levels within the organisation •Management of client relationships; responsible for ensuring that each customer project has an agreed schedule of delivery that meets the customer requirements, compliance and regulatory controls and is adequately resourced; Act as the customer contact during the planning and delivery of each project, responding quickly and effectively to clarifications, change requests and updates •Budget and commercial responsibility, including agreeing RFCs with the client •Resources management; identify skill requirement, working closely with the senior development team to build the development teams •Project initiation and planning across project lifecycle to include project closure and documentation of ‘lessons learnt’. •Management and effective communication of the RAID associated with each project and work with the management team to mitigate them •Internal projects change management experience •Production of regular status reports for clients and internal stakeholders •Application and adherence (and ensuring others do) to the procedures and processes outlined in the company ISO9001, ISO 27001 and the Project Management procedures; •Working with the Client Services team to move new projects and customers into support – ensuring that everything is ready for the customer and the support team that is necessary to deliver the agreed levels of support. Software Project Manager – Skills & Qualities •Strong Project Management experience with a demonstrable record of managing multiple bespoke software project streams concurrently •Financial services industry knowledge and understanding of FCA regulations would be highly desirable, but not essential •Strong stakeholder management skills and be comfortable communicating and influencing at all levels both internal to the organisation and externally with the customer •Assertiveness and good negotiating skills •Strong track record of design, delivery and analysis of end to end bespoke software projects using formal project management methodology and with the ability to “do” as well as track and plan •Experience with Contract documentation and commercial awareness to balance what the client wants against what can be achieved within the agreed budget •Have a strong background of product/software development process •Delivery focused attitude to meet tight deadlines and client expectations •Ideally educated to degree level and hold a relevant project management qualification, such as APMP, PRINCE 2 Practitioner etc. Software Project Manager position is offering £55,000 - £65,000 Basic Salary plus Car Allowance & Benefits for the successful candidate. This is a hybrid position, work 1-2 days every 2 weeks from our client’s Yorkshire office. All successful candidates will be contacted within 5 days of application. Due to the volume of recent applications, if you do not receive a response within this timeframe please assume your application has been unsuccessful for the position of Software Project Manager. This vacancy is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.

Job Features

Job CategorySoftware Development

Software Project Manager – Bespoke Software Solutions Offer £55,000 – £65,000 plus Car Allowance & Benefits (Hybrid) Our client is an established financial software company, offering bes...

Position filled by Technical Prospects
CLOSED, Knaresborough
Posted 4 years ago
Maintenance Assistant / DIY Circa £25,000 plus benefits! Our client is looking for a Maintenance Assistant/DIY expert to work at their head facility near Knaresborough. You will be required to complete the daily maintenance and preventative schedules with an eye for detail and a passion for fixing things! The maintenance Assistant/DIY must have experience of working in maintenance be organised, a great communicator, and a hands-on individual who has excellent time management. You must have experience of working in maintenance/DIY and knowledge of electrics and health and safety is beneficial. The Maintenance Assistant/DIY position would suit someone who can manage their own time, prioritise workload and stay calm under pressure. An effective trouble-shooter who can deal with problems as they arise and ensure standards are always maintained. You will need excellent communication skills, be customer focussed and a confident decision maker. The Maintenance Assistant/DIY position is offering circa £25,000 basic salary plus benefits. The successful candidate will be required to work 1 or 2 weekends a month, 40 hours a week. Full UK driving license required In return we offer: Great salary dependant on experience Quarterly tip share Company pension scheme Company discounts Benefits: Company pension Employee discount On-site parking Schedule: 8 hour shift Supplemental pay types: Tips Ability to commute/relocate: Knaresborough: reliably commute or plan to relocate before starting work (required) Experience: Maintenance: 1 year (preferred) All successful candidates will be contacted within 5 days of application. Due to the volume of recent applications, if you do not receive a response within this timeframe, please assume your application has been unsuccessful for the position of Maintenance Assistant/DIY. This vacancy is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.

Job Features

Job CategoryHospitality

Maintenance Assistant / DIY Circa £25,000 plus benefits! Our client is looking for a Maintenance Assistant/DIY expert to work at their head facility near Knaresborough. You will be required to comple...

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